FAQs on CRM

CRM and ERP are two different things . ERP measures Money and  Assets ( stocks/ Inventory), example of which is Tally, Busy etc . 

CRM manages people and processes. It efficiently manages people, by equipping them with all the tools and automates your workflow, so you can focus on your real work. Check it out here 

Yes , all the features are completely free upto 10 users . Try it out .  Call or write to us if you are interested. We can help you get started. Its absolutely amazing!  Check it out here 

 Industry specific  

1. IT Industry - How CRM can help in the IT Industry -
2. CRM for Chartered Accountants
3. CRM for the Hotel Industry
4. CRM for Wealth - Fintech Industries
5. Debt Collection CRM
6. Manufacturing CRM pages will be available very soon.
7. CRM is highly customizable so can be catered to most industries.

1.  Call us or fill enquiry form  below. 

2. Receive a Quote from us .

3. Payment : One Time Installation Charges have to be paid online in advance.

4. Installation & Documents: Field staff will lay the fiber, install and configure the ONU at your location. Meanwhile , CAF ( Customer Acquisition Form) has to be submitted for which we need a proof of identity (POI) and proof of address(POA).  Aadhar Card will do for POI and any service bill will do for POA.  Photos of the above can be taken and shared to us via WhatsApp. 

5. Activation : Your account will be active after login id and password is generated.

Send us your enquiry/ interest here 

Installation will be done within 2 to 4 working days after receipt of online payment.

A one time installation charges  : 

1. Rs 1200 only if you have a compatible router  of your own.
2. Rs 2500 for ONU Type 1 ( For LAN , Without Wi-Fi)
3. Rs 3389 for ONU Type 2 (Wi-Fi) - Recommended 

All these prices are exclusive of GST. 

Make Payment here 

Yes, you can use your router but we will have to check whether it is compatible with Bharat-Fiber  recommended security settings. Give us a call and we will let you know if your router is compatible.

Please call our office and let us know your urgency  and we will see if it can be done in case of emergency. Check feasibility here 

No, it is not possible to make payment after installation. our CRM requires payment to be made , before Sales Order can be closed and stock issued for Installation work order. 

 No, you don't have to recharge your connection like other prepaid services. Bharat-Fiber is a post paid connection. You use this month and pay the next month , when bills are emailed to you by the 6th or 7th of the next month. Please clear by the due date which is usually the 19th, to  avoid interruption in services. Also please make sure that you have a working email address, so you can receive your invoices in time. We will not be responsible if your email is not working. It is mandatory to have a valid email address, When you do kindly update us so we can make the necessary changes in our CRM in order to serve you better and update Billing section of BSNL 

 Your monthly bill will be your package plus GST.  

This depends on your needs and requirement . Packages starts from Rs 449 onwards. Our office can guide you in deciding what is the best package for your budget and needs .  

Only paperless bills are prepared and emailed to you. So if you are not receiving your bills, then make sure you have a valid and working email address and let us know the same so we can update  our CRM and Bharat-Fiber billing servers.   Check your bills online here 

 If you face any issues making payment or discrepancy in billing amount, please call BSNL accounts officer at 9434755565 , 9434070722 , 9475695644 or call our office 03592-295551 / 299002. It is better to make bill payment before the due date i.e 19th of every month, so you don't face any payment issues.      

Yes we can organize your internal LAN or Cascade Wi-fi routers for coverage in all the areas you need in your house or all floors of your building. Kindly call our office and we will send technician staff to survey and give you a reasonable estimate so you can plan action accordingly. Send us an enquiry 

Please connect any Landline phone to your router and you will  have cristal clear voice calling to landline and mobile all India absolutely Free, forever ! try it out . If you don't have a landine phone, we can provide the same. You can just fill a simple  enquiry form in our website at https://budhaa.in/enquiry and we will be glad to help. 

If your router gets spoilt during warranty period, it will be replaced.  Warranty is 1 year from the date of Installation. Power Adaptor does not come under Warranty.  After warranty period, you will have to pay for replacement of router.

If you want to change your Wi-Fi name or password, you will need to login to your router via LAN Port and make the necessary changes . Alternatively, we can do it remotely from our office, which is a better and easier way to do it. 

Please call our office , so we can send field staff to do a survey of what your requirement is and make an reasonable estimate , so you can decide plan of action accordingly. 

Please call our office landline (295551, 299002) on Monday to Saturday. Alternatively after office hours, you can register  a support/complaint in our website at www.budhaa.in/support

Please call our office or fill out a simple support call from our website at https://budhaa.in/support and we will do the needful.

You can send us an email, addressed to respective SDE with the change in package. You will receive an OTP to confirm and the same will be done from next month onwards. 

There could be a number of reasons , why you connection is disconnected, it could be non payment of bill amount, or some configuration issue etc. Please Call our office and we can troubleshoot the problem and restore your Internet 

Please send us their name, phone number and  exact location for the connection. You can either call our office or fill a simple form in our website here at  Enquiry 

If your package comes with OTT, you will be able to watch Hotstar and other OTT platforms, that comes with your Internet Package. All you need to do it to enter your registered mobile number  to activate OTT platforms. 

Please call us and our office will guide you how you can transfer 

 You have to write a letter or email to respective SDE and clear your dues before your can surrender your connection. It is better to get no dues clearance, to avoid future bills being raised.  

 To answer this question lets understand Why ? & How ?

Why ?

This can happen due to multiple factors such as:

1. Position & placement of your Wi-Fi routers and access points.
2. How they are connected (wired or wireless repeaters) to the Internet source or main router.
3. The type & capacity of the Wi-Fi routers & access points.
4. The capacity/bandwidth of the Internet source.
5. If other devices like CCTV, Biometric Scanners or any other devices connected to the network.
6. If the network is managed or unmanaged.
7. Number of users accessing the Internet/Network.

 How ?

1. Position and Placement of Wi-Fi routers and access points play a very important role in the performance of the Wi-Fi. It is always recommended to place the Wi-Fi routers and access points in a central position from where distance to all users are almost equal, so that every user can receive signal strength above 65%.
2. Connection to all Wi-Fi routers, access points and repeaters should be done in such a way that data can flow freely between the devices. Use good quality cat6 cables & connectors. Try to use Giga Switches, this will enhance the performance.
3. Lot depends upon the capacity and quality of the Wi-Fi routers & access points. In places where many users are connected simultaneously, like hotels, commercial establishments, etc it is highly recommended to use industrial grade equipment (Wi-Fi routers & access, etc). 
4. Internet bandwidth plays another vital role in the quality of your network. In case of commercial establishments it is recommended to go for plans above 100mbps, preferably 300mbps.
5. In case you are using other devices like CCTV, Biometric Scanners or any other devices connected to the network it is recommended to use a load balancer to balance the network traffic.
6. It is always better to use a managed Network because it will help in managing the inbound and outbound traffic from your router to all the access points & Wi-Fi routers.
7. Number of users accessing the network is also very important. At places where more than 50 simultaneous users are logging to the network it is highly recommended to have a UTM or user management system from where bandwidth to individual users can be controlled.

If you want better range, use 2.4 GHz. If you need higher performance or speed, use the 5GHz band. The 5GHz band, which is the newer of the two, has the potential to cut through network clutter and interference to maximize network performance. Which means this band will be better for things like reducing game lag.

 The basic difference between these two bands is speed. Under ideal conditions, a 2.4 GHz Wi-Fi router can support speeds up to 450 Mbps, some up to 600 Mbps. Under ideal conditions, a 5 GHz Wi-Fi router can support speeds up to 1300 Mbps.

If you want better range, use 2.4 GHz. If you need higher performance or speed, use the 5GHz band. The 5GHz band, which is the newer of the two, has the potential to cut through network clutter and interference to maximize network performance. Which means this band will be better for things like reducing game lag.

 To access a network via an Ethernet connection, users need to connect a device using ethernet cable. An Ethernet connection is generally faster than a WiFi connection and provides greater reliability and security. 

 Ethernet gives you better speed, lower latency, and a more reliable connection. Wi-Fi is more convenient for mobile devices, but is prone to interference. Deciding which one is better depends on what you want to do; so let's help you decide with some key comparisons.  Here is  great article to learn more about it.